SMARTBUILD Customer Stories: real teams, real outcomes

Contractors across Canada and the United States run on SMARTBUILD

Customer survey

We asked our customers what changed

We asked the people who run SMARTBUILD every day what changed.

16 respondents · 6 questions · May 2026

33% Less admin time Average, among customers tracking it
$59,000 Cost of the problem, a year Average of the 7 who named a figure
$15,000 Saved per project manager, a year Our conservative floor

“150–200K per year on all the time and manpower saved using the program.”

Luca Gobbato GBC Design Build
“We switched from a larger, more expensive company as we were paying for a whole system but only needed certain parts of it. SMARTBUILD met the needs at a much more reasonable price.”

Victoria Julien GEN-PRO
“SMARTBUILD streamlines communication, improves project tracking, and gives our team real-time visibility into schedules, tasks, and progress.”

Mary Springer Limestone Building Group

Kaiser Martin Group: from spreadsheets to one system

Kaiser Martin Group reports 50% less paperwork, a 30% more productive office, and software costs 10 to 20% below per-seat alternatives.

Before: Spreadsheets, email chains and paper logs
Tenure: 3.5 years with SMARTBUILD, as of 2026

Results

50%

less paperwork
30%

more productive on the office side
Software costs 10 to 20%

below per-seat alternatives

GEN-PRO: switched from Procore in 2023

GEN-PRO switched from Procore to SMARTBUILD in 2023. Their project managers now carry five projects each instead of three, and task performance improved 50%.

Before: An enterprise platform on per-seat pricing
Switched: 2023

Results

50%

improvement in task performance
5

projects per project manager, up from 3
Flat rate

with no per-seat penalty for growth

Thinking about leaving Procore or another enterprise platform?

GEN-PRO switched from Procore to SMARTBUILD in 2023. Their project managers now carry five projects each instead of three, and task performance improved 50%. The two reasons were pricing structure and field adoption, not feature count.

The first reason is pricing structure. Enterprise construction platforms are commonly priced per seat, or as a percentage of annual construction volume. Either way, the bill rises as a firm hires and wins more work. The industry calls this the growth tax. SMARTBUILD is flat fee with unlimited users and unlimited projects, so the cost stays the same as a firm grows.
The second reason is adoption in the field as well as the office. A platform the crew does not open has little value. Every SMARTBUILD workflow was tested on live jobs with real crews before it shipped, so the people who generate the records are the people who use it.

How SMARTBUILD compares to enterprise construction platforms

Talk to us about a switch	Enterprise construction platforms
Typical pricing model	Commonly per seat, or a percentage of annual construction volume	Flat fee
Users included	Usually capped by licence count	Unlimited
Projects included	Often tiered or metered	Unlimited
Typical implementation	Weeks to months, frequently with IT involvement	Days
Designed around	Enterprise general contractors with dedicated administrators	Contractors who have outgrown spreadsheets

Where else you will find SMARTBUILD

SMARTBUILD is a member of the Associated Builders and Contractors (ABC) Tech Alliance and the Metal Building Contractors and Erectors Association. Founder and CEO Zulq Malik serves on the board of the Construction Industry Alliance for Suicide Prevention.

Associated Builders and Contractors (ABC) Tech Alliance

A national trade association that advances and defends the principles of the merit shop in the construction industry. Its Tech Alliance is a hand-selected group of construction technology companies, and SMARTBUILD is listed in it.
Metal Building Contractors and Erectors Association

Its mission is to support the professional advancement of the metal buildings industry through programs and services that educate and safely train metal building contractors and erectors. SMARTBUILD is a member.
Construction Industry Alliance for Suicide Prevention

Its mission is to provide resources and support for suicide prevention, mental wellness, and safety in construction. Founder and CEO Zulq Malik serves on its board.

Questions people ask before they switch

Who uses SMARTBUILD?

General contractors, subcontractors and architecture and engineering teams across Canada and the United States. Named customers include Kaiser Martin Group, GEN-PRO, Parke Pacific, GBC Design Build, AC Electric, Kal Electric and A Hattersley.

Has anyone switched from Procore to SMARTBUILD?

Yes. GEN-PRO switched from Procore to SMARTBUILD in 2023. President Shaun Dawson reports a 50% improvement in task performance, with project managers now carrying five projects each instead of three.

What results do SMARTBUILD customers see?

Kaiser Martin Group reports 50% less paperwork, a 30% more productive office, and software costs 10 to 20% below per-seat alternatives. GEN-PRO reports a 50% improvement in task performance and project managers carrying five projects each, up from three.

Is SMARTBUILD a good Procore alternative for smaller contractors?

SMARTBUILD is built for contractors between spreadsheets and an enterprise platform. Enterprise construction platforms are generally priced and implemented for large general contractors with dedicated IT support. SMARTBUILD is flat fee with unlimited users and sets up in days, which is why firms that have outgrown spreadsheets but cannot carry an enterprise platform choose it. GEN-PRO switched from Procore to SMARTBUILD in 2023.

Does SMARTBUILD work for subcontractors?

Yes. smrtSUB is the subcontractor product, built around the workflows that determine whether a subcontractor gets paid on time: RFIs, submittals, compliance documents and pay applications.

Can I talk to a SMARTBUILD customer before I buy?

Ask during your demo and we will look at connecting you with a contractor running work at a similar scale.